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TERMS & CONDITIONS

Start Up Music Mentor Limited – Terms & Conditions

Last Updated: [Insert Date]

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These Terms & Conditions (“Terms”) apply to all services, websites, brands, and digital assets owned and operated by Start Up Music Mentor Limited (“we”, “us”, “our”), including but not limited to:

  • Aoraflow

  • Musical Tipster

  • Maverick Online

  • Mystlewroa Music Productions

  • The Independent Author

  • Any future brands, services, or assets we launch or acquire

By engaging our services, accessing our platforms, or paying an invoice, you (“Client”, “You”, “Your”) agree to these Terms.

1. Client Requirements for Advertising Platforms

To work with Start Up Music Mentor Limited on advertising, promotion, or marketing activities, all clients are required to have a fully functional advertising setup on the relevant platform(s) before work begins. This includes, for example:

On Meta (Facebook & Instagram):

  • A fully functional Meta Business Portfolio

  • A connected and verified Instagram account

  • Two-factor authentication enabled

  • Full access to Meta Business Manager

  • Access to Meta chat support

On other platforms (TikTok, YouTube, Google Ads, etc.):

  • Fully functioning ad accounts

  • Verified business details

  • Two-factor authentication where required

  • Any required support access or verification steps

Clients are solely responsible for ensuring their advertising accounts comply with each platform’s technical, identity, and security requirements.

2. Support With Ad Account Setup

We may assist clients with advertising platform setup at our discretion, but:

  • We cannot guarantee approval, reinstatement, or full functionality of any platform account.

  • We cannot contact platform support on your behalf unless platform tools allow it.

  • We cannot be held responsible for delays arising from platform issues or support queues.

Clients should always double-check account details, settings, and compliance directly with the platform’s support team before running or publishing ads.

3. Platform Restrictions, Bans & Account Issues

Start Up Music Mentor Limited cannot be held responsible for:

  • Account bans

  • Account restrictions

  • Disabled accounts

  • Suspended ad accounts

  • Removed ads

  • Policy violations

  • Shadow bans

  • Content removals

  • Payment failures

  • Business verification rejections

  • Any other platform-imposed limitations

This applies to all platforms including, but not limited to:

  • Meta (Facebook & Instagram)

  • TikTok

  • YouTube

  • Google Ads

  • X (Twitter)

  • Snapchat Ads

  • LinkedIn Ads

It is the client’s responsibility to comply with each platform’s policies, terms of service, advertising rules, and community guidelines.

Important Advisory:

We strongly recommend that all ads, drafts, and creatives are reviewed by the platform’s support team (e.g., Meta Support, TikTok Support) prior to publishing to ensure compliance.

4. Our Role and Limitations

Start Up Music Mentor Limited is a marketing and training organisation.
We are not:

  • Platform administrators

  • Account managers

  • Compliance officers

  • Meta/TikTok/YouTube policy experts

  • Technical support providers for third-party platforms

Our role is to:

  • Guide clients on how to use advertising platforms

  • Provide general marketing training

  • Explain how to create ads, campaigns, and content

  • Give strategic and creative advice

We do not guarantee:

  • Approval of ads

  • Increased reach or sales

  • Algorithmic outcomes

  • Account safety

  • Platform stability

  • Access to or outcomes from support teams

Clients must follow all platform rules independently.

5. Training Sessions

When training sessions are purchased (via invoice or package), the following conditions apply:

  • All training sessions must be used by the invoice end date.

  • Unused sessions cannot be carried over, transferred, or refunded.

  • Missed sessions are non-refundable.

  • Rescheduling sessions is at our discretion only and not guaranteed.

  • We may require notice for cancellations or changes.

Failure to attend a scheduled session results in forfeiture of that session.

6. Client Responsibility for Intellectual Property

Clients must ensure they have full legal rights to use:

  • Music

  • Images

  • Videos

  • Logos

  • Brand assets

  • Fonts

  • Scripts

  • AI-generated content (where applicable)

  • Third-party content

  • Any other materials used in ads, marketing, or content creation

Start Up Music Mentor Limited accepts no liability for copyright claims, DMCA notices, strikes, takedowns, or legal action resulting from the client’s use of unlicensed materials.

7. Liability Limitation

To the maximum extent permitted by law:

  • We are not liable for any losses resulting from platform account issues, algorithm changes, or restricted content.

  • We are not liable for revenue loss, ad disapprovals, downtime, errors, or failure of third-party platforms.

  • We do not guarantee performance, sales, reach, or engagement.

Our services are advisory and creative in nature.
All outcomes depend on client execution and platform decisions.

8. No Guarantee of Results

Marketing outcomes vary and depend on many external factors including:

  • Platform performance

  • Competition

  • Market conditions

  • Client’s product/service quality

  • Client budget

  • Platform algorithms

  • Platform policies

  • Ad account health

  • Compliance

Therefore, we do not guarantee results of any kind.

9. Payments & Acceptance of Terms

By paying any invoice issued by Start Up Music Mentor Limited, the Client confirms and agrees that:

  • They have read and accepted these Terms & Conditions

  • They meet the platform requirements stated above

  • They understand the disclaimers and limitations

  • They accept responsibility for their own ad accounts and platform compliance

  • They accept training and session expiry rules

  • They accept non-refundable and non-transferable conditions

Payment constitutes full acceptance of these Terms.

10. Changes to These Terms

We may update these Terms from time to time.
Continued use of our services constitutes acceptance of any revised Terms.

11. Contact

For questions relating to these Terms:

Start Up Music Mentor Limited
Email: [Insert Contact Email]
Address: [Insert Registered Address]

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